Transport & Operation
- Prepare Daily Operations and Revenue Reports.
- Create Job Orders for third-party vehicles.
- Coordinate the receipt of Work Done Certificates from vendors and ensure acknowledgment from all stakeholders before returning them to the vendors.
- Maintain accurate tracking of vendor invoices along with corresponding Work Done Certificates.
- Prepare month-end provisions related to PNR (Private Numbered Rake) movements.
Gate, Documentation & Weighbridge Operations
- Oversee day-to-day operations related to documentation, gate control, and weighbridge.
- Ensure error-free Gate In/Gate Out of all cargo and trucks, with proper scanning and data capture (PN-95, ODC, Reefer, Seal No., etc.).
System Operations
- Handle all operational tasks on Capella, YMS, IMS, WMS platforms.
- Capture and report all activities in system without error.
Reports & MIS
- Submit timely reports to HOD, Customs, Bond Officers , and shipping lines.
- Prepare TAT reports , miscellaneous reports , and maintain all records systematically on OneDrive and local systems .
Customer Service
- Ensure smooth and quick resolution of customer documentation or billing queries at the counter.
- Regularly update customer KYC, GST, PAN for operational accuracy.
- Strive for high customer satisfaction through proactive support.
Department Coordination
- Coordinate with HSE, Transport, Security, IT, and Operations teams for efficient yard and cargo flow.
- Ensure timely RFID data entries and equipment-related follow-ups.