- Monitor the functioning of show schedules, screen readiness, and auditorium hygiene.
- Conduct regular checks of cinema premises including lobbies, restrooms, and auditoriums.
- Address customer complaints, queries, and feedback professionally and promptly.
- Ensure high levels of customer satisfaction and hospitality.
- Conduct security checks and report any suspicious behavior or incidents.
- Coordinate with security and external agencies when required.
- Monitor ticket sales, food and beverage sales, and overall revenue trends.
- Assist in managing inventory levels of concession items and other consumables.
- Verify cash handling processes are followed as per company policy.
- Prepare daily shift reports (footfall, sales, issues faced, resolution provided).
- Escalate critical issues to the cinema manager or higher management.
- Coordinate with projection team to resolve screening issues (audio, video, interruptions).
- Ensure digital systems (POS, ticketing, display screens) are operational.
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Food provided
- Health insurance
- Leave encashment
- Paid time off
- Provident Fund
Schedule:
- Rotational shift
Supplemental Pay:
- Performance bonus
Work Location: In person