Department Operations | Digital Eco Platform Location Thane/ Infinity Number of Positions Multiple Position Grade M3
- Ensure timely & accurate reporting of all business and product MIS
- Collecting information from different stakeholders, preparation of MIS on transactions and performing reconciliation activities
- Designing dashboards depicting business insights to management
- Analyzing and highlighting various trends, anomalies and issues observed in different processes
- Implementing systems that promote automation and reduce manual activities for both reporting and operational activities
- Handling ad-hoc MIS requests from Business / CS team
- Preparation of analytical presentations and slide shows for reviews
- Suggest process improvements & system enhancements
- Periodic process changes to be incorporated in the SOP
- Co-ordination with various teams to streamline reports
- Adherence to Information Security norms & quality process norms
- To be aware of and comply with any updates about the process
- Streamlining and ensuring uniformity of logic across various products and processes
- Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance
- Graduate with a decent English communication
- Proficiency in MS Excel, advanced formulas and functions
- Experience in reporting, MIS and data analysis – handling big data, using pivot tables and crunching numbers
- Proficiency in other MS office applications – Word and PowerPoint
- Knowledge of Power BI , Power Query, Python, VBA, SQL or other analytics tools and languages, will be an added advantage
- Education and experience required for this role is Graduate with 3-5 years of work experience;
a Management Degree will be added advantage.
- Candidate should have a pleasing personality and should be presentable
- Should be dedicated and display integrity
- Willingness to learn with an attitude of continuous improvement
- Willing to work beyond the working hours