Job description
- We are looking out for candidates who stays in Navi Mumbai.
- New Client set-ups of HRMS Software.
- Help the client to set up the complete HRMS software
- Handle client service or support related incoming requests.
- Respond to and resolve complex client issues through incident recognition, research and isolation, resolution, escalation and follow up.
- Research and resolve each client interaction to their utmost satisfaction.
- Resolve incidents and fulfill the client requirements
- Capture client information and problem solving process such as decisions made, actions involved and final resolution.
- Handle client engagement document control and execute filing system policies.
- Manage databases and execute reports to track and support implementation and overseeing of compliance initiatives.
- Engage in continuous performance evaluation and training projects.
- Experience - 0- 3 yrs of experience
- Qualification - BMS/ BBA/MBA/MMS
- Client support experience with excellent communication skills.
- Location - Airoli, Mindspace East.
- Monday to Friday working (01 Saturday working in a month)
Job Types: Full-time, Permanent
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Speak with the employer
+91 9867053931