Job Title: Customer Support Executive (International Voice Process)
Location: Noida
Salary: Up to ₹3.7 LPA
Key Responsibilities:
- Handle inbound and outbound calls to provide effective customer support for international clients.
- Resolve customer queries, complaints, and requests promptly and professionally.
- Maintain accurate records of customer interactions and follow-ups.
- Ensure adherence to quality and performance metrics.
- Collaborate with team leads to improve service delivery and customer satisfaction.
Requirements:
- Minimum 1 year of experience in an international voice process.
- Excellent verbal and written communication skills in English.
- Strong problem-solving ability and customer-oriented approach.
- Willingness to work in rotational shifts (including night shifts if required).
- Ability to handle high-pressure situations with professionalism.
What We Offer:
- Salary up to ₹3.7 LPA.
- Professional work environment with career growth opportunities.
- Training and skill development programs.
Job Type: Full-time
Pay: ₹25,000.00 - ₹30,000.00 per month
Education:
- Bachelor's (Required)
Experience:
- International voice process: 1 year (Required)
Location:
- Noida, Uttar Pradesh (Required)
Work Location: In person
Speak with the employer
+91 9068709779