We are looking for energetic and motivated freshers to join our team as Customer Success Executives. This is a great opportunity for individuals who are eager to start their career in the e-commerce and customer service domain. You will be responsible for resolving customer queries using a ticketing system and working across various online platforms.
Key Responsibilities:
- Respond to customer queries through a ticketing system in a timely and professional manner
- Use multiple e-desk platforms to manage support tickets
- Assist customers related to e-commerce platforms such as Amazon, Walmart, Shopify, eBay, etc.
- Maintain basic data and reports using Excel or Google Sheets
- Ensure excellent customer handling and service experience
- Work in rotational shifts, with primary duties scheduled on weekends
Requirements:
- Fresh graduates are encouraged to apply; no prior experience required
- Basic knowledge of Excel or Google Sheets
- Familiarity with e-commerce platforms (Amazon, Shopify, etc.) is a plus
- Good communication skills and a problem-solving attitude
- Willingness to work flexible hours, especially on weekends
Job Types: Full-time, Permanent, Fresher
Pay: Up to ₹23,000.00 per month
Application Question(s):
- Are you from Indore, Madhya Pradesh?
Language:
- Do you have fluency in English? (Required)
Work Location: In person