We are hiring Customer/Technical Support Executives for Chat || Voice || Blended Process in Pune.
Undergraduates with 6 months of international experience.
Salary upto 5 LPA
Rotational (18 Hours US work window, 6:00 PM IST – 09:30 AM IST), 5 days a week
Skills & Competency Requirement
- ▪ Excellentcommunicationskills,writtenandverbal
- ▪ Listeningskills-beingattentive,patientandlisteningwithoutinterrupting
- ▪ Objectionhandlingskills-Abilitytothinkofpossiblealternativesforasituationandanticipate potential obstacles
- ▪ Beingpersuasiveanddiligent
- ▪ AchievementOrientation.Takesresponsibilityandstaysfocusedonself-performance
- ▪ Abilitytoworkwithinateamandbuildingrelationship–withcustomersandteammembers
- ▪ Listensandrespondsappropriatelytootherteammembers’ideas
- ▪ ProblemSolvingSkills.Buildalogicalapproachtoaddressproblems.
- ▪ Basiclevelsofcomputerproficiency
- ▪ WorkingknowledgeofMSOfficeapplicationslikeWord&Excel
- ▪ ExperienceofworkinginlivechatprocessesorcustomerservicesorTelecomsindustry (Mandatory)
- ▪ ExperiencewithUpselling/ProactiveSalesonlivechat(Mandatory)
Job Types: Full-time, Permanent, Fresher
Pay: ₹300,000.00 - ₹600,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Language:
- English (Preferred)
Work Location: In person
Expected Start Date: 29/08/2025