Company Profile: www.binated.com
Job Responsibilities
– Strong command over written English (grammatically correct written English)
– Customer Support – Assist the customer process and solve Customer queries via email/chat/calls.
– Ensuring customer satisfaction through prompt responses and query resolution
– Coordinate with internal team for issue resolving & coordination with customer
– To ensure that tasks are completed daily and in a timely manner
– Respond to customers in tickets issues, follow-ups, etc.
– Should be well versed with MS Office
Mandatory Requirements
- Should be ready to work in Night shifts and 5 days working.
- Should be ready to Work from Office
Soft Skills:
- Excellent verbal and written communication skills
- Should possess prioritizing and organizing skills
- Logical and reasoning abilities to take right decisions to resolve customer’s issues.
- Result oriented who can drive towards stringent targets.
- Passion for Customer Services and enhancing customer experience
- Should be punctual and responsible with work
Should have the passion to learn and grow
Job Type: Full-time
Pay: ₹175,000.00 - ₹350,000.00 per year
Benefits:
- Provident Fund
Schedule:
- Fixed shift
- Monday to Friday
- Night shift
- US shift
- Weekend availability
Supplemental Pay:
- Overtime pay
- Shift allowance
- Yearly bonus
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What is your current CTC?
- What is your current location ?
- What is your salary expectations?
- How much experience do you have?
Education:
- Higher Secondary(12th Pass) (Required)
Language:
- English (Required)
Shift availability:
- Night Shift (Required)
Work Location: In person