Job Summary:
You will act as the primary liaison between the company and pharmaceutical clients, ensuring that campaigns, branding initiatives, and medical marketing deliverables are executed efficiently, while maintaining strong client satisfaction and retention.
Key Responsibilities:
Client Relationship Management:
- Build, nurture, and manage relationships with key pharmaceutical clients, including product managers, brand teams, and marketing heads.
- Serve as the main point of contact for client communications, addressing queries, providing updates, and resolving concerns promptly.
- Conduct periodic client meetings to review campaign performance, discuss feedback, and explore opportunities for upselling and cross-selling services.
- Understand client goals, pharmaceutical product lifecycles, and marketing strategies to offer customized solutions.
- Coordinate with cross-functional teams, including medical writers, designers, digital marketers, and sales teams, to ensure smooth project workflow.
- Work closely with pharma clients to align marketing campaigns with their specific product positioning and therapeutic focus.
Required Skills
- Client Relationship Management:
- Strong ability to build trust and rapport with pharmaceutical brand teams and key decision-makers.
- Communication and Negotiation Skills: Exceptional verbal and written communication skills to manage client expectations and resolve issues effectively. Ability to negotiate service terms and upsell/cross-sell pharma marketing services.
- Problem-Solving and Conflict Resolution: Strong analytical and problem-solving skills to address project challenges and operational inefficiencies.
- Technical Proficiency: Hands-on experience with project management tools, CRM software, and MS Office Suite (Excel, PowerPoint).
What We Offer:
- Professional Development and Training Programs
- Positive Work Environment with a Collaborative Culture
- Performance-Based Incentives and Bonuses
Job Type: Full-time
Pay: From ₹20,000.00 per month
Work Location: In person