- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.
- A bachelor’s degree in administration or a related field.
- A minimum of 3 years’ experience.
- Excellent interpersonal and communication skills.
- Proficient in all Microsoft applications.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction
- Credit Risk Assessment: Evaluate a client’s credit status, ensuring appropriate credit limits are set and maintained.
- Debt Collection Management: Proactively manage overdue accounts, implementing effective debt recovery procedures and following up with clients as needed.
- Customer Relationship Management: Liaise with customers to ensure timely payments and build strong relations to facilitate ongoing business.
- Financial Reporting: Provide regular reports on receivables and overdue accounts to senior management.
- Cash Flow Optimisation: Collaborate with finance teams to forecast cash flow and mitigate risk associated with credit exposure.
- Legal Compliance: Ensure all credit activities comply with relevant legislation and internal protocols.
Job Types: Full-time, Permanent
Pay: ₹12,000.00 - ₹17,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Application Question(s):
- Microsoft Excel and Google Sheet - formula
Education:
- Bachelor's (Required)
Language:
- English (Required)
Work Location: In person
Expected Start Date: 02/09/2025