Job Title: Executive – Assisted Sales
Location: Vikhroli West , Mumbai
Experience: 0–2 Years
Function: Assisted Sales
Role Overview
We are looking for enthusiastic and customer-focused individuals to join our Assisted Sales team in Vikhroli West , Mumbai. The ideal candidate will support customers throughout their purchase journey, offer personalized product guidance, and ensure successful order completion through the website.
Key Responsibilities
- Handle inbound sales inquiries and follow up with outbound calls for missed leads
- Engage with customers who have abandoned their shopping carts and assist them in completing their purchases
- Understand customer requirements and provide tailored product recommendations
- Guide customers through the online order process, including necessary verification steps
- Follow up with customers for feedback, resolve concerns, and encourage repeat purchases
- Maintain accurate records of all customer interactions and transactions
Key Skills & Competencies
- Excellent verbal communication and interpersonal skills
- A genuine interest in sales and customer engagement
- Strong problem-solving abilities with a customer-first approach
- Proficiency in basic computer applications and CRM tools
- Good typing speed and accuracy
Education & Experience
- Graduate or Undergraduate (Freshers welcome)
- 0–2 years of experience in sales, customer service, or e-commerce preferred
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person