About PERCH: https://www.linkedin.com/company/perch-clothing/
Job Summary: We're looking for a Customer Care Executive to join our dynamic retail apparel team immediately! If you have excellent communication skills, a passion for helping customers, and a flair for sales, we’d love to hear from you.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat promptly and professionally
- Collect and share customer feedback to help improve products and services
- Make outbound calls to potential and existing customers to promote and sell our apparel collections
- Handle inbound inquiries and follow up on leads to close sales effectively
- Understand customer needs and recommend suitable products
- Provide after-sales support to ensure customer satisfaction and encourage repeat business
- Maintain accurate records of customer interactions and transactions
Requirements:
- Excellent communication and interpersonal skills
- Strong problem-solving ability with a customer-first attitude
- Self-motivated, target-driven, and capable of working independently
- Ability to persuade and close sales over the phone
- Female candidates preferred
- Freshers are welcome to apply
For more information, contact us at +919220894940.
Job Types: Full-time, Permanent, Fresher
Pay: ₹9,000.00 - ₹15,000.00 per month
Benefits:
- Leave encashment
- Paid sick time
- Paid time off
Schedule:
- Day shift
Application Question(s):
- Do you comfortable with making calls daily?
- On a scale of 1 to 10, how would you rate your English Communication?
- Work location in West Delhi, are you comfortable Commuting or Working On-Site as Full-Time?
- We must fill this position urgently. Can you start immediately?
- Are you okay with a in-hand monthly salary of upto ₹15,000 per month?
- What's your minimum expected in-hand monthly salary?
Work Location: In person
Speak with the employer
+91 9220894940