The role offers an attractive in-hand salary of ₹18000 - ₹26000 and opportunities for growth.
Key Responsibilities:
- Handle customer calls professionally and efficiently.
- Address customer queries, resolve concerns and manage complaints.
- Keep records of customer interactions and follow up when required.
- Provide customers with accurate information to help resolve their issues.
- Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is Graduate and 0.5 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.
Job Types: Full-time, Permanent
Pay: ₹11,257.13 - ₹26,733.56 per month