Job Requirements
Job Title: Customer Care Executive
Location: Bangalore
Salary: Competitive, based on experience
Qualification: Graduation or equivalent
Work Experience: Prior experience in Healthcare customer service preferred
Responsibilities:
- Provide outstanding customer service to patients and their families, ensuring their needs are met with care and compassion.
- Answer phone calls and respond promptly to emails, addressing inquiries and concerns effectively.
- Schedule appointments and coordinate with various hospital departments to ensure seamless service delivery.
- Maintain accurate records of interactions with patients and their families, ensuring all details are documented efficiently.
Requirements:
- Excellent communication skills in English, Hindi, and Kannada .
- Ability to multitask and work efficiently under pressure in a fast-paced environment.
- Patient, empathetic, and dedicated to assisting others in times of need.
- Prior experience in customer service roles preferred.
Job Types: Full-time, Permanent
Pay: ₹250,000.00 - ₹300,000.00 per year
Schedule:
- Day shift
Supplemental Pay:
- Commission pay
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
Speak with the employer
+91 8688226438