Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Consultant, Microsoft Power Automate & Blue prism support
In this role, you will be developing robotic processes using Microsoft Power Automate & Blue Prism
Responsibilities:
• Incident Management for issues to be reported
• Troubleshoot the issue
• Perform RCA for recurring, high and critical severity incidents
• Update Knowledgebase and SOP as necessary
• Manage minor change requests/bugfix based on issue / incident prioritization
• Update incident management tool with required details
• Hands-on experience with Blue prism
• Participate in daily/weekly status meetings as required
• Work on Change requests during idle time
Qualifications we seek in you!
Minimum qualifications
• Bachelor’s/Master’s degree in Computer Applications
• Proven experience of RPA development.
• Hands-on experience with Microsoft Power Automate
• Knowledge of scripting languages Java Script
• Comfortable interacting with business stakeholders and external clients
Preferred qualifications
• Working knowledge of Microsoft Azure Services
• Experience with .NET framework: C#
• Knowledge of scripting languages Java Script
• Experience in IT / ITSM project
• Hands-on experience on MS Power Platform (at least one project)
• MS Power Platform Certification
• Rotational shift – Morning, Afternoon, Night (night shifts will be on rotational basis)
• Work Location: Gurgaon (Badshahpur) or Hyderbad (Uppal)
• 100% from office (hybrid or remote working not allowed)
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.