Job Description:
*** JD - Job Description:
• Overall 3 – 6 years’ Experience in Server Management Administration (Linux).
• Experience in Server (physical/VM) installation, maintenance & decommissioning.
• Profound Linux OS operations experience.
• Knowledge in hypervisor operations (XEN and VMware).
• To have good knowledge in LVM, DNS, LDAP and IPTables.
• To have good troubleshooting skills in server down situation.
• Knowledge in physical server management.
• Additionally, associate level knowledge in at least one public cloud landscape (AWS, Azure, GCP).
• Basic knowledge in automation tools and (e.g. chef) and scripting (e.g. bash, Perl)
• Additionally, knowledge/experience in using GitHub and Jira would be beneficial.
• Any experience in monitoring with Prometheus on docker setup and/or ELK stack would be beneficial (not mandatory)
• Any knowledge for central infrastructure services is recommended and highly beneficial (Security Groups/RPM/Rsync/Mail/Active Directory/Chef automation/Nagios/repository management/Monitoring)
• Able to provide knowledge transfer from certain technology areas towards 2nd level technical support.
Roles & Responsibilities:
• Deliver 3rd level technical support in compliance with customer SLAs
• Daily Compute operations (Events/Incidents/SR/CR/RCA ..) following ITIL processes
• Server installation, maintenance, monitoring, decommission and special configurations beyond automated tasks
• Storage Operations based on netapp-nfs
• Package/repository management and OS image maintenance
• Patch Management using BladeLogic Automation
• Server related Monitoring/Alert configuration and rollouts
• Performance tests and analysis
• Root Cause Analysis for customer incidents
• Service/Task documentation, testing, quality management and knowledge transfer
• assist 2nd level technical support in complex tasks
willingness to participate in an OnCall setup which may include weekends or public holidays if required by the project
Get empowered by NTT DATA Business Solutions!
We transform. SAP® solutions into Value
For any questions related to Job Description, you may connect with below specified contact from Recruiting.
Recruiter Name: Antonette Nirisha
Recruiter Email ID: Antonette.Nirisha@nttdata.com
NTT DATA Business Solutions is a fast-growing international IT company and one of the world’s leading SAP partners. We are a full service provider delivering everything from business consulting to implementation of SAP solutions, including hosting services and support.