Job Description:
*** JD - Job Description:
• Overall 3 – 6 years’ Experience in Server Management Administration (Linux).
• Experience in Server (physical/VM) installation, maintenance & decommissioning.
• Profound Linux OS operations experience.
• Knowledge in hypervisor operations (XEN and VMware).
• To have good knowledge in LVM, DNS, LDAP and IPTables.
• To have good troubleshooting skills in server down situation.
• Knowledge in physical server management.
• Additionally, associate level knowledge in at least one public cloud landscape (AWS, Azure, GCP).
• Basic knowledge in automation tools and (e.g. chef) and scripting (e.g. bash, Perl)
• Additionally, knowledge/experience in using GitHub and Jira would be beneficial.
• Any experience in monitoring with Prometheus on docker setup and/or ELK stack would be beneficial (not mandatory)
• Any knowledge for central infrastructure services is recommended and highly beneficial (Security Groups/RPM/Rsync/Mail/Active Directory/Chef automation/Nagios/repository management/Monitoring)
• Able to provide knowledge transfer from certain technology areas towards 2nd level technical support.
Roles & Responsibilities:
• Deliver 3rd level technical support in compliance with customer SLAs
• Daily Compute operations (Events/Incidents/SR/CR/RCA ..) following ITIL processes
• Server installation, maintenance, monitoring, decommission and special configurations beyond automated tasks
• Storage Operations based on netapp-nfs
• Package/repository management and OS image maintenance
• Patch Management using BladeLogic Automation
• Server related Monitoring/Alert configuration and rollouts
• Performance tests and analysis
• Root Cause Analysis for customer incidents
• Service/Task documentation, testing, quality management and knowledge transfer
• assist 2nd level technical support in complex tasks
willingness to participate in an OnCall setup which may include weekends or public holidays if required by the project
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For any questions related to Job Description, you may connect with below specified contact from Recruiting.
Recruiter Name: Antonette Nirisha
Recruiter Email ID: [email protected]
NTT DATA Business Solutions is a fast-growing international IT company and one of the world’s leading SAP partners. We are a full service provider delivering everything from business consulting to implementation of SAP solutions, including hosting services and support.
