Essential duties typically include:
- Setting up, demonstrating, and troubleshooting equipment and software.
- Maintaining lab cleanliness, safety, and equipment inventory.
- Assisting faculty in developing and delivering lab curriculum.
- Providing technical assistance and instruction to lab users on use of computers, operating systems, printers, and peripheral devices.
- Monitoring and resolving hardware/software issues, including minor maintenance and reporting malfunctions or damages.
- Ensuring compliance with lab policies (e.g., prohibiting food/drink near computers, managing secure access).
- Maintaining attendance records and usage logs.
- Guiding students and faculty in software updates, installations, and safety procedures.
- Contributing to curriculum development and selection of materials and manuals.
Required qualifications often include:
- Bachelor's degree or equivalent in computer science or related field.
- Strong technical, troubleshooting, and communication skills.
- Organizational skills and ability to manage inventory and maintenance logs.
Additional responsibilities may involve:
- Supporting students' learning by instructing in basic and advanced computer skills, fostering computer literacy, and adapting teaching methods for different skill levels.
- Responding to queries and documenting repeated issues for future reference.
These responsibilities ensure effective laboratory operations and provide practical learning environments for students and faculty.
Job Type: Full-time
Work Location: In person