Job Description
Employment Type: Full-Time
Experience: Min 2 Years in Career Consulting or Pre sales.
Education: Any Degree with 2 Years relevant exp or MBA Fresher (Except BE and B.Tech).
Industry Type: IT Services & Consulting
Location: Thoraipakkam, OMR Chennai
Working Hours: 9 AM - 7 PM
Salary: ( Based on Experience and Performance )
Role Overview:
This role involves providing career guidance to prospective leads, managing course inquiries, and facilitating the enrolment process. The ideal candidate will possess excellent communication skills, a strong sales mindset, and the ability to engage with diverse candidates through multiple communication channels.
Key Responsibilities:
- Career Guidance & Lead Management:
- Offer professional career counselling and guidance to prospective leads. Respond promptly to inquiries via phone calls, emails, and WhatsApp chats. Engage with walk-in candidates at the Chennai office for course-related inquiries.
- Follow-ups & Enrolment:
- Conduct regular follow-ups (7-day & 30-day) to track trainees' learning progress. Maintain ongoing engagement with leads and encourage course enrolment. Provide a 7-day trial option to candidates who are hesitant to enrol due to a non-IT background, career gap, being a fresher, or lacking technical proficiency.
- Communication & Updates:
- Maintain official WhatsApp status and respond to official emails in a timely manner. Adhere to existing SOPs and update/create new SOPs whenever changes arise.
- Tools & Reporting:
- Manage leads and trainees using Zoho CRM and MS Office tools.Provide regular feedback and suggestions for process improvement.Competencies Required for the Role.
Skills:
1.Proficient in both English and Tamil for effective communication.
2.Basic knowledge of working with laptops and related software.
3.Tech-Savvy: Comfortable using various technological tools and platforms.
4.Interpersonal Skills: Strong ability to build relationships and communicate
effectively.
5.Discipline & Punctuality: Consistent adherence to daily login and logout times.
6.Focused & Productive: Demonstrates high productivity and focus to meet
targets.
7.Negotiation & problem-solving skills
Knowledge:
1.Microsoft Office Suite (Excel, Word, PowerPoint)
2.Multilingual abilities (an added advantage).
3.Awareness of evolving IT skill trends, industry demands, and career pathways
for aspiring professionals.
4.Understanding of Zoho CRM, Salesforce, or similar platforms for effective lead
tracking and follow-ups.
5.Performance management & feedback delivery
Self-Image:
1.A confident and approachable professional
2.Ethical and fair in decision-making
3.Strong sense of responsibility towards employee well-being
4.A strategic partner in business growth
Traits:
1.High energy and enthusiasm
2.Empathy and emotional intelligence
3.Strong interpersonal and negotiation skills
4.Adaptability and problem-solving mindset
5.Proactive and solution-oriented approach
Motives:
1.Passion for creating a positive workplace culture
2.Desire to contribute to employee growth and development
3.Commitment to organizational success
4.Willingness to learn and adapt to HR trends
5.Drive to build strong professional relationships
Benefits:
●Best Salary as per Industry Standards.
●Work alongside experienced Salesforce professionals and gain valuable
insights.
●Enjoy a supportive and collaborative work environment focused on
continuous learning.
●Opportunities for professional development and skill enhancement.
Work only from Office - Thoraipakkam OMR Chennai
Join us and help shape the future of AJSD. Let’s grow and succeed together!
Job Type: Full-time
Pay: ₹15,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Paid time off
Work Location: In person