- Handle inbound and/or outbound calls in a professional manner.
- Listen to customer queries, provide accurate information, and resolve issues.
- Maintain customer records and update details in the system.
- Escalate complex issues to the supervisor or concerned department.
- Follow communication scripts and company policies.
- Ensure customer satisfaction and maintain service quality.
Job Types: Full-time, Fresher
Pay: ₹12,950.53 - ₹18,936.08 per month
Benefits:
- Flexible schedule
Language:
- Hindi (Required)
Work Location: In person