- Handling calls: Answering inbound and outbound calls in a timely manner, and following communication scripts while speaking to customers
- Identifying customer needs: Researching issues, resolving complaints, and providing solutions
- Building relationships: Upselling products and services, and building sustainable customer relationships
- Following up: Following up on customer calls to ensure satisfaction, and escalating issues with management when necessary
- Proactively reaching out: Reaching out to prospects and customers to generate new sales opportunities
- Maintaining records: Organizing conversation records and maintaining member records
- Improving performance: Attending training sessions to stay up to date on company products, services, and policies, and recommending improvements for systems and processes
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Experience:
- tele sales: 1 year (Preferred)
- total work: 1 year (Preferred)
Language:
- Fluent English (Required)
Work Location: In person