Bodyshop/Service Advisor
For Reputed Car Dealership, MOWA and TATIBANDH, Raipur
We’re looking for a Bodyshop/Service Advisor (Workshop) for our automobile dealership at Tatibandh, Raipur (C.G.) Candidate preferred from Automobile dealership/industry.
Job Responsibilities:
- Greet customers when they arrive at the workshop and direct them to an available mechanic.
- Opening the new job card.
- Consult with mechanics about necessary repairs and possible alternatives to expensive work.
- Answer questions about service outcome (after consulting with mechanic if necessary).
- Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up.
- Writes a brief description of the customer’s concern on the repair order to help the technician locate the problem.
- Explains the work performed and the repair order charges to the customer.
- Handles customer complaints.
- Schedules service appointments.
- Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.
- Refers to service history, inspects vehicle, and recommends additional needed service.
- Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Required skills:
- Should be able to drive a vehicle safely and have a valid LMV a driving license.
- Proven experience in a Service Advisor role.
- Strong working knowledge of operational procedures.
Qualification/Experience:
- Any Graduate/Diploma/degree in Mechanical Engg.
- Minimum 1 Year experience in similar position.
- Basic computer knowledge (MS Office/Internet)
Contact: 9826754400
Email: hrm@nationalgarage.net
Job Type: Full-time
Pay: ₹15,000.00 - ₹22,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Work Location: In person