Associate Product Manager - 2 About Navi : Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences. Founders: Sachin Bansal & Ankit Agarwal Know what makes you a “Navi_ite” : 1.Perseverance, Passion and Commitment • Passionate about Navi’s mission and vision • Demonstrates dedication, perseverance and high ownership • Goes above and beyond by taking on additional responsibilities 2.Obsession with high quality results • Consistently creates value for the customers and stakeholders through high quality outcomes • Ensuring excellence in all aspects of work • Efficiently manages time, prioritizes tasks, and achieves higher standards 3.Resilience and Adaptability • Adapts quickly to new roles, responsibilities, and changing circumstances, showing resilience and agility Responsibilities : ● Own the post-purchase experience of a health insurance user on Navi app which includes the renewal and the claims experience ● Represent the customer. Actively try to understand and build products and features by keeping customers in mind. ● End to end ownership of customer and business metrics ● Understand the needs of our customers and business to help define the roadmap for your product area ● Develop a deep understanding of our customers and build the best product user experiences on their behalf through market research, experimentation, user testing, and data analysis ● Define and analyze metrics that inform the success of products ● Drive the cross-functional team (engineering, design, etc.) team to deliver on the product outcome. Key Skills Required : ● 1-3 years of product management experience, preferably on an app-based product ● Empathy towards needs, concerns, and the experience of the end user of the product. A past experience of having improved the user experience will be a big plus ● Product Thinking ● Strong problem solving ● Business acumen ● Technology grounding ● Strategic thinking ● Strong written and verbal communication skills with a talent for articulation.