2 - 3 Years
1 Opening
Chennai, Kochi, Trivandrum
Role description
Role Proficiency:
Analyse the business needs of a client or project under some supervision. Ability to perform key Business Analysis activities under supervision
Outcomes:
- Carry out Business Analysis tasks with support from Senior BAs/Senior stakeholders in the team
- Define business needs with support of others
- Understand some but not all of the factors that influence/determine the need for change.
- Assist Leads to create software requirements artefacts and deliverables
- Plan stakeholder meetings when an issue arises and on an as-needed basis
- Plan traceability and requirements reuse approaches based on what has been developed by others
- Identify and develop performance improvement plans for simple challenges with guidance
- prepare for simple elicitation activities; relies on support from others in more complex situations and elicit information relevant to the change
- Capture the outcomes of the elicitation activity
- Validate information with stakeholders with guidance from others
- provide relevant information to stakeholders in a timely manner
- manage stakeholder collaboration in simple situations and rely on support from others in more involved situations
- Maintain requirements throughout the change
- prioritize requirements/designs according to established practices
- Evaluate the impact of proposed changes to requirements/designs
- Obtain approval of requirements and designs
- Follow effective requirements practices such as change control process defined by BAs
- Assist in interpreting evaluating and interrelating research data
- participate in activities to define the necessary conditions to meet the business need with clear direction from seniors
- Perform tasks required to develop and assess alternate approaches to change with assistance
Measures of Outcomes:
- Assistance in Business value addition
- Communication effectiveness – usage of proven methods effectively
- Customer/Senior BA/PM feedback
- Business Analysis processes and tools – effective use of processes and tools set up by Senior professionals in the organization
- Trainings/Learning programs undertaken including certifications
Outputs Expected:
Business Value:
- Identification of business problems
constraints
dependencies
Stakeholder Engagement:
- Good written and verbal communication in and out of the client
specific to the engagement
- Negotiation within the team
Requirements Engineering:
- Use of right set of tools
templates
and/or processes for aligning requirements and design as directed by the seniors
- Working knowledge/ability to learn the use of prominent business analysis tools to elicit
document and manage requirements
Solution Evaluation:
- Be able to assist internal stakeholders in evaluation and recommendation of appropriate solution options to business problems along with guidance from senior BA colleagues
Process:
- Follow processes established by the Lead BA/Project stakeholders as required by the engagement and ensure adherence by the team
BA artefacts maintenance :
- Assist in Documentation of the process plus project artefacts
- Assist in Management and clear communication about project artefacts to the various stakeholder groups
- Assist in Adoption of recommended tools
templates
and processes to help with effective decision making and approval processes
Skill Examples:
- Good analytical organizational and problem-solving skills
- Good oral/written communication skills
- Must be a self-starter and a quick learner
- Ability to speak the language of the customer/Think customer with some assistance
- Should be result oriented and be able to work with some guidance
- Behavioural and interaction skills – learn to use the right mix of competencies to gain and master this skill
- Business Acumen – Ability to quickly learn the area of business under focus
- Tools and Technology – Have a knowledge software application and tools to assist with communication and collaboration creation and maintenance of requirement artefacts prototypes and tools for simulation modelling and diagramming. Be able to quickly learn and use new tools as appropriate for the engagement
- Business Analysis techniques – Be familiar with the commonly used techniques by BA to carry out various BA tasks. Take the assistance of a senior BA to identify and apply the right technique(s) on a daily basis. BA techniques as recommended and used by various BA s include:a. Brainstormingb. Business Casesc. Document Analysisd. Business Rules Analysise. Prototypingf. Data Miningg. Estimationh. Financial Analysisi. Functional decompositionj. Interviewsk. Item Trackingl. Lessons Learnedm. Process Analysis and Modellingn. Reviewso. Root Cause Analysisp. Risk Analysis and Managementq. Survey/Questionnairer. Workshopss. Mind mappingt. Scope Modellingu. Stakeholder mapsv. Metrics and Key Performance Indicators (KPIs)w. Benchmarking & Market Analysisx. Interface Analysisy. Data flow diagramsz. Use casesaa. User Storiesbb. Backlog Managementcc. Estimationdd. Prioritizationee. Acceptance and Evaluation criteriaff. Business Model Canvasgg. Concept Modellinghh. SWOT Analysisii. Organizational Modellingjj. Vendor Assessment
Knowledge Examples:
knowledge of various BA knowledge areas (recommended by IIBA or any other professional organization for Business Analysis). Have a basic knowledge of and can follow instructions for common techniques
- Business Analysis Approach· Plan a business analysis approach for complex situations with support from others.· Plan a business analysis approach by following examples from others for less complex situations.
- Stakeholder Engagement· Plan stakeholder meetings when an issue arises and on an as-needed basis.· Obtain stakeholder feedback and consensus on issues and resolutions as they arise.
- Business Analysis Information Management· Can plan an approval process based on what has been developed by others· Can plan traceability and requirements reuse approaches based on what has been developed by others.· Can follow pre-determined instructions for storing/accessing information· Independently identify and develop performance improvement plans for simple challenges with guidance.· Execute the improvement plans developed by others
- Requirements Elicitation· Independently prepare for simple elicitation activities; relies on support from others in more complex situations.· manage elicitation activity logistics with external help · Elicit information relevant to the change with support of others.· Capture the outcomes of the elicitation activity· Validate information with stakeholders with guidance from others
- Communication and collaboration - provide relevant information to stakeholders in a timely manner. · Communicate straight forward information with stakeholders· Request support for more complex information or when potential issues may arise.· Independently manage stakeholder collaboration in simple situations and rely on support from others in more involved situations.
- Requirements Life Cycle Management· Participate in the requirements traceability activities· Maintain requirements throughout the change with support from others· prioritize requirements/designs with support from others according to established practices· Evaluate the impact of proposed changes to requirements/designs with support from others· Obtain approval of requirements and designs with support from others
- Strategy Analysis· Understand some but not all of the factors that influence/determine the need for change.· Define business needs with support of others· participate in activities to define the necessary conditions to meet the business need with clear direction from others· perform some but not all tasks required to avoid or mitigate negative consequences while transitioning to the future state· follow recommended courses of action provided by others· independently perform some but not all tasks required to develop and assess alternate approaches to change
- Analysis and Design - analyze synthesize and refine elicitation results into requirements and designs.· perform many of the tasks required to analyze synthesize and refine elicitation results into requirements and designs with support of others· Understand which quality checklists to use.· Apply quality measures and practices developed by others· Align requirements/designs and business requirements with support from others· ensure basic requirements support one another with support from others· develop design options with basic requirements with support from others.· perform some but not all of the tasks required to analyze design options with support from others
- Solution Evaluation - define performance measures and assess the data collected to evaluate solution effectiveness· Measure solution effectiveness using criteria defined by others.· Define performance measures and assess collected data with support from others· Occasionally test and analyze performance measures to ensure accuracy· determine the internal factors that restrict full realization of the solution’s value with support of others.· determine the external factors that restrict full realization of the solution’s value with support of others.· recommend basic actions to align the factors that create the difference between potential value and actual value with the support of others· Leverage best practices developed by others in the organization10 Demonstrate an understanding of the organization’s nuances 11 Analyze and use a holistic view of people processes and technology to understand the enterprise
- Demonstrate an ability to learn quickly and willingly.
Additional Comments:
Strong Healthcare Domain Knowledge Good Communication skills HR Payor domain knowledge Should be a good team player To work with product team in feature analysis and come up with process flows , wireframes etc To make sure user stories are documented and effective walk through is done with dev team on enhancements 3+ years of relevant experience
Skills
Healthcare,Product Owner,Payors,Business Analysis
About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.