Job Title: Admissions Counsellor Location: Bangalore, India Salary: ₹20,000 – ₹35,000 per month Experience Required: 1–2 Years Working Days: 6 days a week Working Hours: 9 hours per day Languages Required: English, Kannada & Hindi
About Us
iFix India - PCS is an established Apple Premium Service Provider and the largest company of its kind in Bangalore, with over 10 years of experience in the industry. With a robust presence across 6 stores, a dedicated warehouse, and a customer-oriented approach, iFix India is committed to expanding its footprint beyond Bangalore, with a focus on growth across other South Indian states in the near future.
Job Summary
We are seeking a dynamic and personable Admissions Counsellor to join our team. In this role, you will guide prospective students through the admissions process, provide detailed information about our training programs, and help them make informed decisions about their career paths. The ideal candidate will have a strong background in sales or counselling, excellent communication skills, and a genuine interest in student development.
Key Responsibilities
- Contact prospective students via phone to provide information about our training programs.
- Explain course details, benefits, fees, and career opportunities.
- Understand student needs and guide them toward suitable programs.
- Follow up with leads and inquiries to ensure timely conversions.
- Maintain accurate records of calls and student interactions using CRM tools.
- Deliver exceptional customer service and address student concerns promptly.
- Collaborate with the admissions and marketing teams to support outreach campaigns.
Requirements
- 1–2 years of experience in admissions counselling, telesales, or Customer relations.
- Fluent verbal communication skills in English, Kannada & Tamil.
- Ability to build rapport, influence decisions, and close enrollments.
- Basic computer skills and familiarity with CRM software.
- Self-driven, results-focused, and a cooperative team member.
Benefits
Attractive performance-based incentives.
Opportunity to contribute to a reputed and expanding institute.
Friendly, growth-oriented work environment.
Job Type: Full-time
Pay: ₹25,000.00 - ₹35,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Work Location: In person