Role Overview:
Position: Academic Counselor
Department: Business Development/Sales
Job type: Full time
Work mode: Work from Office
Work Schedule: 6 days a week, 9.30 am to 6.30 pm (with flexibility for client interactions)
About Us:
RedTeam Hacker Academy is an all-around cybersecurity training company that delivers an extensive hands-on understanding of diverse cyber and information security domains. Focused to produce cybersecurity experts with 360-degree skills to combat security threats across the internet, cloud, and organizations. RedTeam Hacker Academy is an eminent security training provider dedicated to bridge the cybersecurity skill gap through implementation-centric learning programs designed by certified security experts.
Key Responsibilities:
* Initiate counseling calls to assigned leads and understand their learning needs and goals.
* Provide detailed information about our ethical hacking and cybersecurity programs.
* Recommend suitable courses and guide students through the enrollment process.
* Perform timely follow-ups to facilitate admissions and ensure conversions.
* Conduct outbound sales calls to potential customers and present our products and services effectively.
* Build and maintain strong relationships with students and ensure a positive learning experience.
* Maintain accurate and up-to-date records of student interactions and progress in the CRM system.
* Ensure timely and effective communication with leads to maximize engagement.
* Meet and exceed monthly counseling and enrollment targets.
Requirements:
* 1-2 years of experience in academic counseling, sales, or a similar role (experience in EdTech is preferred).
* Strong communication and interpersonal skills.
* Ability to explain course features clearly and persuasively.
* Comfortable handling calls and managing follow-ups efficiently.
* Basic understanding of cybersecurity concepts or interest in learning.
* Target-driven mindset with a student-first approach.
* Familiarity with CRM tools and maintaining detailed records.
What We Offer:
* Opportunity to work in a fast-paced and rapidly growing EdTech environment.
* Exposure to the dynamic and in-demand field of ethical hacking and cybersecurity.
* Supportive work culture with opportunities for growth and learning.
* Attractive performance-based incentives and career development opportunities.
Job Types: Full-time, Permanent
Pay: Up to ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
Work Location: In person