- Receiving, processing, and tracking warranty claims from customers.
- Investigating claims to determine validity and root causes of issues.
- ensuring timely and accurate resolution
- maintaining compliance with company policies
- Ensuring that warranty repairs are carried out to the customer's satisfaction.
- Managing warranty cases, including claim settlement, investigation, and meticulous documentation.
- Generating reports and analyzing warranty data to identify trends, potential product issues, and areas for improvement.
Job Type: Full-time
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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