voice process

Job Title: Voice Process Executive – B2B Sales & Bulk SMS Support(Only Females )

Company Name : AWF TECHNOLOGIES PRIVATE LIMITED
Brand Name : RATSMS

Location: Astalakshmi Apartment, Flat No – 17, 2nd Floor, Mahatma Gandhi Rd, Adyar, Chennai, Tamil Nadu 600041
Job Type: Full-Time
Experience: 6–2 Years (Only Females )
Age Requirement: 21 to 29 Years
Industry: Telecommunications / SMS Services / B2B Sales
Shift: Day Shift

Job Description:

We are hiring enthusiastic and goal-oriented Voice Process Executives to join our dynamic team. This role involves handling inbound and outbound voice calls, providing support for bulk SMS services, and generating B2B sales leads.

Key Responsibilities:

• Make outbound calls to potential business clients to promote our bulk SMS solutions.
• Handle incoming customer inquiries regarding SMS delivery, technical issues, pricing, and account status.
• Understand customer requirements and suggest suitable packages or services.
• Generate qualified leads and set appointments for the sales team.
• Maintain a high level of customer satisfaction through excellent service.
• Update CRM systems with call logs, feedback, and outcomes.
• Achieve daily and monthly call/lead targets.

Requirements:

• Age between 21 to 29 years.
• Minimum qualification: 12th Pass / Graduate in any stream.
• Strong communication skills in English and HINDI,KANNADA (preferred).
• Good persuasion and interpersonal skills.
• Prior experience in a voice process, telecalling, or BPO is an advantage.
• Basic computer knowledge and CRM familiarity.

Benefits:

• Fixed salary + attractive incentives.
• Training provided for freshers.
• Career growth opportunities in B2B Sales and Customer Support.
• Friendly and growth-focused work environment.

How to Apply:

Send your resume to [email protected] or call us at 75067 12345.
Immediate Joiners Preferred.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement

Schedule:

• Day shift

Work Location: In person