Designation: Voice Process Associate (Female Only)
About Job:
We are looking for an enthusiastic Voice Process Executive to generate leads/appointment booking by calling or answering requests in a fast-paced environment. She must be friendly, persuasive and must have a good voice. She must understand the customer's requirements in a short time and present solutions that meet their needs. The goal is to promote business growth by expanding the company's clientele.
* The candidate must have excellent proficiency in English and Hindi. Apart from the two mentioned languages, if someone also has ability in Gujarati, Marathi or Telugu language would be an added advantage and someone who can join us immediately or within a short span of time.
Responsibilities:
* Calling and answering requests to generate leads/appointments booking.
* Answer incoming calls from prospective customers.
* Calling for channel networking
* Use scripts to provide information and set up appointments.
* Keep record of calls and information.
Requirements:
* Proven experience as Voice Process Executive or similar customer service role
* Working knowledge of MS Office
* Excellent communication and presentation skills
* Proficient in English and Hindi and other languages
* Skilled in negotiation and dealing in complaints
* Persistent & result-oriented
* Patient and able to handle rejection
* Must be graduate
Job Type: Full-time
Pay: ₹15,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
Experience:
- total work: 2 years (Preferred)
Shift availability:
- Day Shift (Preferred)
