NMG Technologies is seeking a dedicated Front Office Executive to ensure the smooth and efficient operation of our front desk and data management processes. The ideal candidate will be a proactive, organized individual who can manage both administrative tasks and communication needs while maintaining a positive experience for visitors, vendors, and internal teams. This role plays a key part in enhancing our operational efficiency and customer service.
Key Responsibilities:
- Reception and Guest Services: Greet and welcome visitors upon arrival, ensuring they are directed to the appropriate departments or individuals promptly and professionally.
- Communication Management: Answer, screen, and forward incoming phone calls, providing a professional and efficient communication experience for callers.
- Reception Area Maintenance: Maintain a tidy and well-organized reception area, ensuring that all necessary materials (e.g., pens, forms, brochures) are readily available.
- Information Provision: Provide accurate and clear information to visitors, clients, and staff in-person, via phone, or email.
- Mail and Deliveries: Oversee the receipt, sorting, and distribution of all mail and deliveries to ensure prompt handling and processing.
- Vendor Coordination: Coordinate with vendors, utilizing strong negotiation skills to secure favorable terms and pricing for the company.
- Follow-ups: Proactively follow up with vendors and clients to ensure timely service and delivery.
- Office Security: Ensure office security by adhering to safety protocols, managing visitor logs, and issuing visitor badges as required.
- Supplies Management: Monitor inventory levels, order office, stationery, and cafeteria supplies, and ensure a constant supply of necessary materials.
- Clerical Support: Provide clerical support, including filing, photocopying, scanning, and faxing, as needed.
- Additional Duties: Assist with any other tasks or projects assigned by management to support office operations.
Qualifications and Requirements:
- Proficiency in Google Sheets and MS Office: Strong working knowledge of Google Sheets, Google Docs, and advanced skills in Excel, Word, and PowerPoint.
- Data Management Experience: Demonstrated experience managing and organizing data efficiently.
- Problem-Solving Skills: Capable of identifying challenges and providing timely solutions to keep operations on track.
- Quick Learner: Ability to quickly adapt to new tools, tasks, and procedures.
- Strong Communication Skills: Excellent verbal and written communication skills, with a focus on clear and effective interactions.
- Attention to Detail: A high degree of accuracy and attention to detail in completing tasks.
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Day shift
Work Location: In person
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