Associate – Tier 1 & 2 (UK Voice Process – Outbound)
Location: Vadapalani, Chennai (Work from Office)
Job Type: Full-Time
Shift: Monday to Friday, 1:30 PM – 10:30 PM IST
Salary: Up to ₹18,000 per month + Attractive Incentives
We are looking for candidates who can join immediately.
About the Role
Are you a confident and articulate communicator with a passion for helping people? We're looking for enthusiastic individuals to join our outbound UK voice process team. This is a fantastic opportunity for both freshers and experienced candidates to kickstart an international career. You'll be the first point of contact for our UK customers, making outbound calls to promote products and services, generate leads, and drive sales.
What You'll Do
- Make outbound sales or survey calls to customers in the UK.
- Present product information and explain benefits clearly and persuasively.
- Politely handle customer questions and objections.
- Log all call details and customer feedback accurately in our CRM system.
- Meet daily and weekly targets for calls, conversions, and quality.
- Ensure every interaction is professional and compliant with GDPR standards.
- Participate in training and team meetings to continuously improve.
What You'll Bring
Experience: 0–2 years in an international voice process is preferred, but freshers with a strong desire to learn are welcome.
Education: 12th pass or a graduate.
Communication: Excellent English communication skills, including a good understanding of the UK accent.
Skills: Strong listening skills, the ability to persuade, and basic computer knowledge for data entry.
Attitude: A target-driven mindset, a positive attitude, and the ability to handle rejections gracefully.
Availability: Comfortable working in an afternoon shift to align with UK business hours.
Perks & Benefits
- A competitive fixed monthly salary with the potential for high performance-based incentives.
- Structured paid training and ongoing coaching from experienced UK process trainers.
- Clear paths for career growth into roles like Quality Analyst, Team Leader, and Management.
- A vibrant and supportive work culture with employee recognition programs.
How to Apply
If you're ready to start your international career, we want to hear from you!
Email your CV to: [email protected]
Contact: 8056085304
Job Type: Full-time
Pay: ₹18,000.00 - ₹27,000.00 per month
Work Location: In person
Speak with the employer
+91 8056085304