Assistant Manager – SoQM •Role type
Individual contributor •Reporting to
Manager •Geo to be supported
United Kingdom
Work timings
Roles & responsibilities
•Support the development of management information (MI) and contribute to the drafting of reports for key stakeholders.•Oversee the timely and high-quality execution of daily administrative tasks handled by junior team members, ensuring proper task assignment, progress tracking, quality review, and final output delivery.•Process and manage change requests for control documentation.•Encourage and support the identification of continuous improvement initiatives such as automation, procedural enhancements, and quality improvements•Oversee JIRA database management, focusing on dashboard improvements.•Monitor the SoQM mailbox and Teams channels to ensure prompt responses and timely follow-up actions.•Support the management of the SoQM portal updates, newsletters, and communications.•Support the development and execution of testing plans.•Track and manage outstanding evidence required for testing.•Ensure all Excel trackers are consistently maintained and kept up to date.•Track and monitor all workstream plans to ensure alignment with project goals.•Address and fulfil ad-hoc requests from team members as needed.•Self-motivated, good in co-ordination and driving tasks to closure•Ability to work independently or with little monitoring and in teams is essential•Proficiency in Microsoft Office including Excel is required•Excellent drafting and analytical skills•Experience on project management•Excellent stakeholder management skills with experience of working across multiple geographies•Aptitude for use of automation tools•Flexible with multi-tasking abilities and providing timely resolution•Open minded and demonstrate professionalism and integrity•Experience of coaching and mentoring junior colleagues•Flexible to be able to work a UK hours patternEducational qualifications
Work experience
Be a Graduate/post graduate with 4-7 years of post-qualification experience in supporting programme management. Experience with a Audit and Accounting firm environment would be preferred.
Mandatory technical & functional skills
•Ability to develop management information (MI)•Experience of resource allocation, Budget handling for project•Ability to apply critical thinking•Experience of coaching and mentoring junior colleagues•Analytical ability and attention to detail•Problem solving attitude•Excellent communication skills, both written and verbal•Strong questioning and listening skills•Experience of operating globally•Ability to build relationships and act as a trusted advisorPreferred technical & functional skills
•Understanding of Project Management and Business Intelligence tools•Excellent knowledge of MS-Office•Understanding / experience of large organizational structures•A commitment to high quality work•Willing and able to challenge•Calm under pressure•Flexible and willing to support colleagues
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