Your day to day is:
- Proactively sell travel packages, flights, hotels, and tours to individual and group clients.
- Handle inbound/outbound sales calls, emails, and walk-in inquiries.
- Build customized travel itineraries based on client needs and preferences.
- Provide detailed information on travel destinations, costs, accommodations, and activities.
- Meet or exceed monthly and quarterly sales targets.
- Follow up with leads and maintain strong client relationships for repeat business.
- Stay updated on industry trends, destination knowledge, and promotions.
- Process bookings using internal systems and ensure proper documentation and payments.
- Resolve customer complaints or issues before, during, or after travel.
- Collaborate with marketing and operations teams to support promotional campaigns and logistics.
You’ll be successful in this role if you have:
- Proven experience in travel sales or a related customer service/sales role (minimum 1–3 years preferred).
- Strong knowledge of travel products (e.g., airlines, hotels, travel insurance, visa requirements).
- Excellent communication and interpersonal skills.
- Goal-oriented with a passion for sales and customer service.
- Proficient in GDS systems (e.g., Amadeus, Sabre, Galileo) is a plus.
- Ability to multitask and work in a fast-paced environment.
- Bachelor’s degree in tourism, business, or related field is preferred.
Benefits:
- Competitive salary with performance-based incentives.
- Career advancement opportunities.
- Ongoing training and development.
- Supportive and collaborative work environment.
Qualifications:
- Graduate - specialization in travel field – added plus.
Location & Mode: Gurgaon
Work from office
6 days / week
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹40,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Language:
- English (Required)
Work Location: In person
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