Job Title: Travel Operations
Job Summary
We are looking for a detail-oriented Travel Operations professional to manage and coordinate end-to-end travel arrangements. The role involves handling bookings, vendor coordination, client servicing, documentation, and ensuring seamless execution of travel services for both corporate and leisure clients.
Roles & Responsibilities
1. Travel Booking & Coordination
- Manage domestic and international flight, hotel, visa, insurance, and transport bookings.
- Ensure accuracy in reservations, ticketing, and travel documentation.
- Handle last-minute changes, cancellations, and special requests.
2. Client Servicing
- Interact with clients to understand requirements and provide suitable travel solutions.
- Deliver timely updates and ensure high service standards.
- Assist in handling client queries, complaints, and emergencies.
3. Vendor & Supplier Management
- Coordinate with airlines, hotels, DMCs, and transport providers.
- Negotiate rates and ensure service quality.
- Maintain strong relationships with suppliers for better deals.
4. Financial & Administrative Tasks
- Prepare travel quotations, invoices, and expense reports.
- Monitor billing accuracy and manage petty cash (if applicable).
- Support the accounts team with reconciliations related to travel operations.
5. Compliance & Reporting
- Ensure all bookings comply with company policies and client requirements.
- Maintain records of bookings, invoices, and travel documents.
- Prepare daily/weekly reports for management review.
Skills & Competencies
- Strong knowledge of GDS (Amadeus/Galileo/Sabre) & MS Office
- Excellent organizational & multitasking skills
- Strong communication & problem-solving ability
- Attention to detail and customer-first approach
Qualifications
- Graduate in Travel, Tourism, or Hospitality Management
- 2–5 years of experience in travel operations (corporate/leisure)
Job Types: Full-time, Permanent
Pay: ₹18,086.00 - ₹33,814.78 per month
Benefits:
- Paid time off
Work Location: In person
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