Trainer

Job Title: Trainer – Banking Domain

Experience Level: 5–6 Years

Location: Bengaluru, (Onsite)

Employment Type: Full-Time

Job Summary:

We are seeking an experienced and versatile Trainer with 5–6 years of expertise in the banking domain to lead training initiatives across a wide range of services. The role involves delivering structured learning programs focused on Vehicle Finance (VF) onboarding, motor insurance, financial crime awareness, and ethical banking practices. The ideal candidate will have a strong understanding of banking operations and compliance, with the ability to engage diverse learner groups effectively.

• Training Facilitation: Deliver high-quality training sessions, covering banking products, customer onboarding, and compliance topics.
• Vehicle Finance Onboarding:
• • Train teams on end-to-end onboarding processes for vehicle finance customers, including documentation, credit checks, KYC/AML compliance, and loan servicing.
  • Ensure alignment with operational standards and regulatory guidelines.
• Motor Insurance Services:
• • Provide training on motor insurance products, claims processing, and customer service protocols.
• Financial Crime Awareness:
• • Educate employees on identifying and reporting suspicious activities, fraud prevention, and anti-money laundering practices.
• Ethical Banking Practices:
• • Promote a culture of integrity and ethical conduct through targeted training modules.
• Content Development:
• • Design and update training materials, SOPs, and digital learning assets to reflect current policies and industry trends.
• Stakeholder Collaboration:
• • Work closely with business units, compliance teams, and HR to ensure training programs meet strategic and operational needs.
• Performance Evaluation:

Monitor training effectiveness through feedback, assessments, and performance metrics; implement improvements as needed.

• Bachelor’s degree in Finance, Business Administration, or any related field.
• 5–6 years of overall experience and should have minimum of 2 years’ experience in training in banking or financial services sector.
• Strong knowledge of vehicle finance onboarding, motor insurance, financial crime regulations, and ethical banking standards.
• Excellent communication, facilitation, and interpersonal skills.
• Proficiency in Learning Management Systems (LMS) and virtual training platforms.
• Ability to manage multiple training programs and adapt to evolving business needs.
• Should hold a valid passport currently and open to travel basis the requirements.

• Employee Performance Incentives and Prizes
• Frequent Employee events, games, parties, and all-around fun in the workplace
• Healthcare Benefits
• Paid Training
• Opportunity to grow with ResultsCX if that’s “Your Greater”