Job profile: TPA claim executive
We need people only from TPA Insurance Companies who has worked as a CRM helpdesk.(compulsory)
Job Description
- CRM implants for claim support at client location
- Resolve customer queries on policy coverage and health claim processes
- Facilitate to drive claims app for submission and tracking of claims by employees
- Respond to employee calls and emails as a direct SPOC allocated to specific corporates
- Collect and dispatch claim documents as per corporate requirement
- Coordinate with internal claims units at IL to ensure seamless cashless and priority processing.
- Stay up-to-date with health insurance regulations and policies to ensure accurate information and adherence to industry standards.
- Maintain the confidentiality of sensitive data and adhere to data protection guidelines.
COMPULSORY REQUIREMENTS:
- Good English communication is compulsory
- Strong communication skills in English (mandatory)
- In-depth knowledge of health insurance claim processes.
- Customer-focused with a problem-solving mindset.
- Willingness to travel locally as per job needs. (4 times a week)
Job details:
Company: ICICI Lombard.
Experience :
1-2 years of experience in TPA Health desk or Insurance,Health Insurance Industry.
Qualification: Graduation.
Salary: ₹20,000 to ₹25,000 CTC.(monthly)
Location: Mumbai ( Prabhadevi, lower Parel or Andheri)
Send resume on this WhatsApp number: 9321505177 or email us at [email protected]
Job Type: Full-time
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- Provident Fund
Experience:
- TPA insurance : 1 year (Required)
Language:
- good english (Required)
Work Location: In person
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