We’re looking for an energetic, expressive, and enthusiastic individual to join our team as a Customer Engagement Executive. This is not a sales job — it's a vibrant role focused on building relationships with existing and potential customers for AMC renewals and upselling value-added products and services.
You will be the voice of the brand, so your energy, clarity, and ability to create excitement about the product is key!
Role Split:
- 60% Calling – Engaging with customers over the phone, explaining AMC & service benefits, generating interest in additional offerings
- 40% Back Office – Maintaining call logs, updating Excel sheets, sending follow-up emails, preparing simple reports
What We’re Looking For:
- Loud, clear, and pleasant voice tone
- Strong command over spoken English
- Positive, lively personality who can create enthusiasm on call
- Basic knowledge of Excel, MS Office, and phone/email etiquette
- Able to handle customer queries politely and patiently
- Confidence to speak to new people and keep the conversation flowing
- Quick learner, well-organized, and dependable
- Should be a people person with excellent follow-up skills
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Education:
- Bachelor's (Preferred)
Experience:
- Customer service: 1 year (Required)
- Telemarketing: 1 year (Preferred)
Language:
- English (Required)
Work Location: In person
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