Job Summary:
We are looking for a confident and persuasive Telecaller to make outbound calls to potential customers, answer incoming calls from clients, and maintain strong customer relationships. The ideal candidate should be comfortable presenting products or services over the phone and be able to handle customer queries effectively.
Responsibility:
Make outbound calls to potential customers to inform them about products/services.
Follow up on leads generated through various marketing campaigns.
Maintain records of conversations and update customer databases regularly.
Answer incoming calls from customers to take orders, answer inquiries, and resolve issues.
Provide accurate information to customers and address their concerns professionally.
Skills:
- Excellent communication and interpersonal skills.
- Fluency in [English / Hindi / Regional Languages – as required].Telugu Mandatory
- Basic computer knowledge (MS Excel, CRM software, etc.).
Job Type: Full-time
