About the Role
We are seeking a dynamic and results-driven Regional TeleSales Agent to join our growing team. In this role, you will be responsible for selling products or services and providing tailored advice to meet individual and business client needs.
This is an exciting opportunity for individuals passionate about sales, customer service, and building long-term client relationships.
Key Responsibilities
- Understand Client Needs: Identify and assess client’s requirements through effective questioning and listening.
- Relationship Management: Build, manage, and nurture long-term client relationships to ensure high levels of satisfaction, trust, and policy renewals.
- Sales Performance: Consistently meet or exceed assigned sales targets, conversion goals, and other key performance indicators (KPIs).
- Market & Product Knowledge: Stay updated on products, industry trends, and regulatory changes to provide accurate and timely advice.
- Customer Service Excellence: Address client queries, objections, and concerns in a patient, professional, and timely manner.
- Work Schedule: 6 days a week (24 working days per month) with daily login hour adherence and attendance expectations, requiring 8 login hours per day
Required Qualifications:
- Language Proficiency:
- Fluent in English and a regional language ( Tamil/Kannada)
- Must score Versant Level 3 or above
- Educational Qualification:
- Minimum qualification: 12th Pass (Higher Secondary)
- Communication & Interpersonal Skills:
- Strong verbal communication with clear articulation
- Excellent listening skills and ability to hold natural, non-scripted conversations
- Patient, empathetic, and customer-focused approach
- Sales & Client Handling Abilities:
- Good negotiation and persuasion skills
- Proven ability to build and maintain client relationships
- Problem-Solving & Decision-Making:
- Capable of handling objections and queries smartly
- Sound judgment and quick thinking during customer interactions
- Personal Attributes:
- Should come across as genuine, not robotic
- Professional, polite, and positive attitude under pressure
- Device Requirements
- Must have a working laptop
- Noise-cancellation headphones
- Stable Wi-Fi connection
Preferred Qualifications:
- Sales Experience:
- Prior experience in B2B or B2C sales
- Graduates
Job Types: Full-time, Fresher
Pay: ₹10,000.00 - ₹16,000.00 per month
Benefits:
- Work from home
Schedule:
- Morning shift
Supplemental Pay:
- Joining bonus
- Performance bonus
Language:
- English (Required)
Work Location: Remote
Expected Start Date: 17/06/2025
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