Job Summary:
We are looking for an enthusiastic and goal-driven Telecaller to handle inbound and outbound calls, generate leads, and convert inquiries into potential customers. The ideal candidate should possess excellent communication skills, a customer-focused attitude, and the ability to work under pressure in a fast-paced environment.
Key Responsibilities:
- Make outbound calls to prospective customers to promote products/services.
- Handle inbound calls and respond to customer inquiries in a professional manner.
- Explain products or services to customers and answer questions.
- Maintain a database of customer information and update records regularly.
- Follow up on leads and maintain strong relationships with existing clients.
- Achieve daily/weekly/monthly call and sales targets.
- Record customer feedback and escalate issues to the appropriate department.
- Provide accurate and timely information to customers regarding offers, pricing, and services.
- Participate in team meetings and contribute ideas for improving call quality and conversion rates.
Location: Prahlad Nagar, Ahmedabad
Experience Required: Freshers to 6 months
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
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