- Follow-up with customers as per scripts and scheduled time.
- Coordinate with Service Advisors for technical queries of customers.
- Maintaining the dissatisfied customers records and date of attending. Control of appointments of dissatisfied customers.
- Daily report of PSF (summary).
- Calling customer for customer meets.
- Customer complaints reports/record keeping.
Job Types: Full-time, Permanent
Pay: ₹13,000.00 - ₹18,000.00 per month
Benefits:
- Health insurance
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Technical support: 1 year (Preferred)
- tele sales: 1 year (Preferred)
- total work: 1 year (Preferred)
Language:
- Hindi (Preferred)
- English (Preferred)
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