About the Role:
SingleStore is seeking a versatile and motivated Technical Writer with solid SQL/database knowledge to produce high-quality technical content. This person will be an integral part of the Technical Documentation team which is responsible for developing and delivering the documentation for the SingleStore database and its associated features.
Main Responsibilities
As a Technical Writer at SingleStore, you will:
- Be part of a team that values technical documentation and recognizes its importance to customer success
- Research and document SingleStore products and features
- Collaborate with a variety of SMEs and teams
- Edit, maintain, and improve existing SingleStore documentation
- Use our documentation/publishing process and workflow tools
- Create best practices guides and code samples
- Manage your ticket backlog
- Uncover new ways to make our documentation even better
Desired Skills and Experience
- Expert English communication skills
- Demonstrated ability to produce clear and concise documentation for a developer/technical audience
- Familiarity with SQL and experience with writing for database administrators (DBAs)
- Working database knowledge and experience is desired, with hands-on MySQL experience a big plus
- The ability to read code is desired; the ability to write code is even better (SQL and Python knowledge are preferred)
- Strong understanding of the software development process
- Can effectively and proactively communicate and collaborate with Engineers, Product Managers, UX Designers, subject matter experts (SMEs), and others to drive out/capture technical information
- Able to quickly understand and use SingleStore products and related technologies
- Able to quickly learn the tools and technologies we use to author our documentation and manage our workflow (Jira, Google Docs, Paligo, and GitHub)
- Possess the desire and creativity to simplify and organize technical content
- Is curious, enjoys figuring things out, and is open to learning new things
- Able to work well with remote teams and SMEs in a fast-paced environment
- Self-motivated and able to work autonomously
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