Are you ready to make a significant impact in the Client Onboarding and Services (COS) group? As a Technical Implementation Analyst, you'll collaborate closely with business partners and clients, ensuring seamless product implementation. Your expertise will drive success in a dynamic environment.
Job Summary
As a Technical Implementation Analyst within the COS group, you will coordinate all aspects of product implementation setups. You will work closely with onshore tech teams and client technology teams to perform product setup, testing, and production migration. Your role involves facilitating discussions with clients to understand their requirements.
Job Responsibilities:
- Exhibit ownership and client satisfaction
- Manage clear expectations and timelines
- Own internal communication and status updates
- Demonstrate creative problem-solving
- Adhere to policy and procedures
- Escalate and resolve issues timely
- Record observations and escalate as needed
- Identify gaps and recommend solutions
- Handle multiple requests simultaneously
- Manage conflict and mobilize resources
- Assist in product setup per requirements
Required qualifications, capabilities, and skills
- Communicate effectively verbally and in writing
- Analyze logically with attention to detail
- Manage multiple work requests efficiently
- Test mainframe or file systems proficiently
- Understand system, regression, or UAT testing
- Utilize UI Path or RPA tools for automation
- Hold an engineering degree with minimum 3 years in finance
Preferred qualifications, capabilities, and skills
- Demonstrate adaptability in dynamic environments
- Collaborate effectively with diverse teams
- Innovate solutions for complex challenges
- Lead projects with strategic vision
- Mentor peers and junior team members
- Optimize processes for efficiency
- Engage proactively in continuous learning
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
