Tech Innovation Strategist

Coursera was launched in 2012 by Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 175 million registered learners as of March 31, 2025. Coursera partners with over 350 leading universities and industry leaders to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations enable instructors to deliver scalable, personalized, and verified learning experiences to their learners. Institutions worldwide rely on Coursera to upskill and reskill their employees, citizens, and students in high-demand fields such as GenAI, data science, technology, and business. Coursera is a Delaware public benefit corporation and a B Corp.

Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns.

At Coursera, we are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. 

Coursera has a commitment to enabling flexibility and workspace choices for employees. Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. As an employee, we enable you to select your main way of working, whether it's from home, one of our offices or hubs, or a co-working space near you.

Job Overview

We’re looking for a  Tech Innovation Strategist  to lead the vision, strategy, and execution of AI based solutions driving growth and efficiency at Coursera.

This role is housed within one of the high-performing and high-impact teams at Coursera—a cross-functional group that operates like a skunkworks unit. We move fast, tackle high-stakes problems, and build solutions that change the way the entire organization operates.

As Tech Innovation Strategist, you won’t just work on projects driving incremental efficiencies via AI in the company —you’ll be expected to:

1. Conceptualize and drive transformative ideas within existing processes and whitespaces that have the potential to shape how Coursera works..
2. Move with high velocity, showing strong bias for action, clarity in ambiguity, and an internal drive to make an outsized impact.

You’ll work with stakeholders across every function—from Enterprise Business, Content and Credentials, Marketing, Legal, Finance, Services, and Customer Support—to build powerful, scalable AI-led solutions..

Responsibilities:

• Define Strategy & Roadmap: Own the vision, execution strategy and success  for complex ambiguous problem statements driving efficiencies across different workstreams in Coursera
• Build AI-Powered Systems: Envision and integrate emerging technologies—LLMs, agents, RAG, LangChain, vector DBs—to automate and augment Coursera’s workflows.
• Transformational Thinking: Deeply understand Coursera’s business units and workflows, challenge the status quo and reinvent with transformational AI-first ideas
• Cross-functional alignment: Work with multiple cross functional teams in Coursera to identify efficiency and growth use-case and ensure alignment across all phases of the project.
• End-to-End Execution: Write crisp product requirements, prioritize ruthlessly, and work with engineers, designers, and cross-functional teams to deliver.
• Launch & Drive Adoption: Roll out tools, track usage and performance, and ensure solutions drive meaningful business impact.
• Continuously Innovate: Constantly identify opportunities to eliminate toil, automate repetitive tasks, and turn operational pain points into leverage.
• Collaboration with Technical Teams: Work closely with AI/ML engineers, data scientists, data analysts to conceptualize and execute deeply impactful solutions

Basic Qualifications:

You’ll Be a Great Fit If You - 

• Have 4-7 years of product management or technical consulting experience—ideally in cross-functional business enablement teams
• Are excited about AI and have experience or strong interest in building products using AI agents, RAG, vector databases, multi-agent systems, etc.
• Thrive in high-velocity environments and know how to execute with speed and focus.
• Bring a builder’s and innovator’s mindset, can think out-of-the box and enjoy challenging the status quo.
• Are a strategic thinker and tactical executor—you zoom out to reshape how teams work, and zoom in to write great PRDs and track key metrics.
• Love understanding complex internal workflows and simplifying them through elegant process / automation solutions.
• Are a clear communicator who builds trust across teams and drives alignment in ambiguous, fast-moving environments.
• Have experience working across multiple functions, cross-functional teams and building tools for a diverse set of users.
• Are deeply motivated by Coursera’s mission of transforming lives through learning—starting with transforming how we work internally.

Preferred Qualifications:

• Experience working with low-code/no-code automation tools (e.g., Retool, Salesforce, ServiceNow).
• Technical background or familiarity with API design, data modeling, and enterprise architecture.