Job Summary
Netgear is looking for an experienced and customer-driven Systems Engineer to support our rapidly growing ProAV over IP business. This role is dedicated to enabling AV integrators, consultants, and end-users in deploying high-performance, reliable AV networks built on Netgear’s AV Line of switches and related technologies. The ideal candidate combines deep networking expertise with a solid understanding of AV systems and workflows, acting as a trusted advisor throughout the project lifecycle—from concept and design through deployment and post-installation support.
Key Responsibilities
• Collaborate with sales teams to understand customer AV requirements and deliver pre-sales technical support, solution design, and architecture for AV-over-IP environments.
• Provide network design services specifically optimized for multicast AV traffic, including IGMP, VLAN segmentation, QoS, and bandwidth planning.
• Conduct product demonstrations, proof-of-concepts, and system validations both virtually and on-site.
• Engage with AV integrators and consultants to guide network best practices and ensure successful installation and configuration of Netgear switches and other Netgear infrastructure.
• Present technical topics to both AV and IT audiences, including training sessions for channel partners, design reviews, and customer enablement.
• Assist in RFIs/RFPs and project planning phases, ensuring proposed Netgear solutions align with AV industry standards (e.g., Dante, NDI, AES67, SMPTE 2110).
• Act as a liaison with Product Management, providing structured feedback from the AV market to influence feature development and platform evolution.
• Partner with other teams to support post-sales success, including deployment validation and troubleshooting escalations.
• Promote Netgear’s AV-specific innovations, including pre-configured profiles, web-based UI optimizations, and API integrations with third-party control systems.
• Stay informed about competitive AV networking technologies and industry trends.
Qualifications
• 3+ years of experience in Systems Engineering, AV Integration, or Networking, ideally with a focus on AV-over-IP deployments.
• Hands-on expertise with:
- IGMP Snooping & Querier behavior
- Multicast traffic optimization for audio and video applications
- VLAN, QoS, Spanning Tree, and Layer 2/3 switching fundamentals
- Netgear series switches or equivalent AV-focused platforms
• Familiarity with AV protocols and systems such as Dante, NDI, AES67, Crestron, Q-SYS, or AMX.
• Experience with configuration tools and scripting (e.g., CLI, JSON-based templates, AV control APIs) is a plus.
• Industry certifications (e.g., AVIXA CTS, Netgear, Dante Certification, or networking certifications like CCNA) are preferred.
• Experience supporting ProAV partners, system integrators, and event production teams is highly desirable.
Attributes
• Strong presentation, communication, and collaboration skills across AV and IT teams.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Passion for AV technology, networking, and customer success.
• Willingness to travel up to 30–40% for customer and partner engagements.
Company Statement/Values:
At NETGEAR, we are on a mission to unleash the full potential of connectivity with intelligent solutions that delight and protect. We turn ideas into innovative networking products that connect people, power businesses, and advance the way we live.
We're a performance-driven, talented and connected team that's committed to delivering world-class products for our customers. As a company, we value our employees as the most essential building blocks of our success. And as teammates, we commit to taking our work to the Next Gear by living our values: we Dare to Transform the future, Connect and Delight our customers, Communicate Courageously with each other and collaborate to Win It Together. You’ll find our values woven through our processes, present in our decisions, and celebrated throughout our culture.
We strive to attract top talent and create a great workplace where people feel engaged, inspired, challenged, proud and respected. If you are creative, forward-thinking, passionate about technology and are looking for a rewarding career to make an impact, then you've got what it takes to succeed at NETGEAR. Join our network and help us shape the future of connectivity.
NETGEAR hires based on merit. All qualified applicants will receive equal consideration for employment. All your information will be kept confidential according to EEO guidelines.
