Who
are we:
Fulcrum
Digital is an agile and next-generation digital accelerating company providing
digital transformation and technology services right from ideation to
implementation. These services have applicability across a variety of
industries, including banking & financial services, insurance, retail,
higher education, food, health care, and manufacturing.
The
Role:
· Define
strategies for Application Performance Monitoring, Optimization in Prod
environment.
· Respond
to Incidents and improvise platform based on feedback and measure the reduction
of incidents over time.
· Ensures
that batch production scheduling and process are accurate and timely.
· Able
to create and execute queries to big data platforms and relational data tables
to identify process issues or to perform mass updates, preferred.
· Performs
ad hoc requests from users such as data research, file manipulation/transfer,
research of process issues, etc.
· Take
a holistic approach to problem solving, by connecting the dots during a
production event through the various technology stack that makes up the
platform, to optimize meantime to recover.
· Engage
in and improve the whole lifecycle of services—from inception and design,
through deployment, operation and refinement.
· Analyze
ITSM activities of the platform and provide feedback loop to development teams
on operational gaps or resiliency concerns.
· Support
services before they go live through activities such as system design
consulting, capacity planning and launch reviews.
· Support
the application CI/CD pipeline for promoting software into higher environments
through validation and operational gating, and lead in DevOps automation and
best practices.
· Maintain
services once they are live by measuring and monitoring availability, latency
and overall system health.
· Scale
systems sustainably through mechanisms like automation and evolve systems by
pushing for changes that improve reliability and velocity.
· Work
with a global team spread across tech hubs in multiple geographies and time
zones.
· Ability
to share knowledge and explain processes and procedures to others.
Requirements
Skills:
Must
Have:
· Linux
· Kubernetes
· ITIL
/ ITSM
· Application
Troubleshooting
· Any
Monitoring tool (Preferred Splunk/Dynatrace)
· Jenkins
- CI/CD
Good
To Have:
· Even
Framework architecture
· Git
basic/bit bucket
· Ansible/Chef-
Basic
· Shell
Scripting - Basic
· SQL
· Groovy
Scripting/Yaml
