Job Title: Supervisor – Centre Operations
Company Name: SHOTT Amusement Ltd.
Location: NESCO, Mumbai
Job Type: Full-Time | Permanent
Industry: Food & Beverage (F&B)
Qualifications:
- Minimum 2 years of experience in Retail, Hospitality, or Hotel Management
- Education: Any Graduate (IHM or similar background preferred)
- Strong supervisory and team leadership skills
- Proficiency in English (mandatory) and Hindi
- Excellent written and verbal communication
- Knowledge of MS Office, email, and POS systems
Responsibilities:
- Supervise Centre staff and ensure smooth daily operations
- Drive guest satisfaction and resolve guest issues promptly
- Assist with hiring, onboarding, and staff performance management
- Coordinate with HR on disciplinary actions and employee engagement
Benefits:
- Double wages on national holidays
- 24 paid leaves post-probation
- Early wage access
- Mediclaim coverage
- Child education benefits
- Incentives and performance-based bonuses
Schedule: Rotational shifts, including weekends and holidays
Work Location: In person
Job Type: Full-time
Pay: Up to ₹30,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
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