About the Role:
Duration: 12 months
Location:Bangalore
Timings: Full Time (As per company timings)
Notice Period: (Immediate Joiner - Only)
Experience: 7-8 Years
Job DescriptionWe are seeking a skilled and proactive engineer with expertise in Kubernetes, Java-based applications, and cloud platforms (AWS/Azure/GCP), along with experience in ServiceNow for support ticket management. The ideal candidate will be responsible for maintaining cloud-native applications, troubleshooting production issues, and ensuring smooth operations through effective ticket handling and resolution. Key Responsibilities: Kubernetes & Cloud Operations:
- Deploy, manage, and monitor containerized applications using Kubernetes.
- Maintain and optimize cloud infrastructure (AWS, Azure, or GCP).
- Automate deployments and infrastructure using CI/CD pipelines and Infrastructure as Code (IaC) tools like Terraform or Helm.
- Monitor system performance, availability, and security.
Java Application Support:
- Troubleshoot and debug Java-based microservices and APIs.
- Collaborate with development teams to resolve application issues.
- Participate in code reviews and suggest performance improvements.
ServiceNow (SNOW) Support:
- Handle incident, problem, and change management via ServiceNow.
- Raise, track, and resolve support tickets in coordination with internal and external teams.
- Document root cause analysis (RCA) and resolution steps for recurring issues.
Collaboration & Documentation:
- Work closely with DevOps, QA, and development teams.
- Maintain technical documentation, runbooks, and knowledge base articles.
- Participate in on-call rotations and provide timely support for critical issues.
Required Skills:
- Strong hands-on experience with Kubernetes and container orchestration.
- Proficiency in Java and related frameworks (Spring Boot, REST APIs).
- Experience with cloud platforms (AWS, Azure, or GCP).
- Familiarity with ServiceNow or similar ITSM tools.
- Good understanding of CI/CD tools (Jenkins, GitLab CI, etc.).
- Knowledge of monitoring tools (Prometheus, Grafana, ELK, etc.)
Qualification:
- Bachelor's or Master’s degrees in Computer Science, Computer Engineering, or related technical discipline.
- Ability to work independently and to adapt to a fast-changing environment.
- Creative, self-disciplined, and capable of identifying and completing critical tasks independently and with a sense of urgency.
Driving Results:
- A good single contributor and a good team player.
- Flexible attitude towards work, as per the needs.
- Proactively identify & communicate issues and risks.
Other Personal Characteristics:
- Dynamic, engaging, self-reliant developer
- Ability to deal with ambiguity
- Manage a collaborative and analytical approach
- Self-confident and humble
- Open to continuous learning
- Intelligent, rigorous thinker who can operate successfully amongst bright people
Job Types: Full-time, Contractual / Temporary
Contract length: 12 months
Pay: ₹85,000.00 - ₹90,000.00 per month
Work Location: In person
