Job ID: 25600
Location: Chennai, IN
Area of interest: Technology
Job type: Regular Employee
Work style: Office Working
Opening date: 4 Jun 2025
Job Summary
- This role is responsible for the leadership of Production Engineering technology .
- Ensure the highest service quality and stability by responding to technical incidents quickly and effectively, and drive change by analysing and identifying continuous service improvement opportunities.
- Leading CCIB top-level initiatives, such as FMEA (failure mode impact analysis) / blameless RCA, monitoring enhancements.
- Real-time understanding or knowledge about critical payment service journey with strong functional & technical knowledge
- Responsible for knowledge management, ensuring solution steps, automation opportunities, preventive measures, etc. Fully documented, tracked until closed, and kept for future reference.
Key Responsibilities
Tap into latest industry trends, innovative products & solutions to deliver effective and faster product capabilities.
Support CASH Management Operations leveraging technology to streamline processes, enhance productivity, reduce risk and improve controls
Work hand in hand with Payments Business, Country technology, operations team and ensure the system stability up to the client expectation.
Support operational improvements, process efficiencies and zero touch agenda.
Interface with business & technology leaders of other SCB systems for collaborative delivery.
Train L1 & L2 resources in the application/products supported by organising training sessions.
Participate in cross-training and knowledge transfer activities within support teams.
Support CASH Management Operations leveraging technology to streamline processes, enhance productivity, reduce risk and improve controls
Work hand in hand with Payments Business, Country technology, operations team and ensure the system stability up to the client expectation.
Support operational improvements, process efficiencies and zero touch agenda.
Interface with business & technology leaders of other SCB systems for collaborative delivery.
Train L1 & L2 resources in the application/products supported by organising training sessions.
Participate in cross-training and knowledge transfer activities within support teams.
Skills and Experience
Min 10 Years of experience
Good in Java, Microservices and Oracle & PostgreSQL.
Good knowledge in Payments Services/Application
Good knowledge in Payments Services/Application
Qualifications
Bachelors Degree in Engineering or equivalent
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
www.sc.com/careers
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