Specialist Digital Supply Chain Business Analyst/Product Analyst

Job Description

Our company is an innovative, global healthcare leader that is committed to improving health and well-being around the world with a diversified portfolio of prescription medicines, vaccines and animal health products. We continue to focus our research on conditions that affect millions of people around the world - diseases like Alzheimer's, diabetes and cancer - while expanding our strengths in areas like vaccines and biologics.

Our ability to excel depends on the integrity, knowledge, imagination, skill, diversity and teamwork of an individual like you. To this end, we strive to create an environment of mutual respect, encouragement and teamwork. As part of our global team, you’ll have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.

Digital Supply Chain Value Team in partnership with enterprise stakeholders is embarked on a digitally enabled end-to-end supply chain that gets medicines and vaccines to patients and customers faster and optimizes product flow for patient and enterprise metrics. The Enterprise Orchestration team has established a cutting-edge platform powered with advanced technologies that will optimize supply chain design, establish digital Integrated Business Planning, SKU portfolio management and supply chain analytics / performance management. 

As a Digital Supply Chain Business Analyst/Product Analyst, you will work as a member of the Digital Manufacturing Division team in our global IT hub in Hyderabad. You will be responsible for identifying, assessing, and solving complex business problems related to manufacturing and supply chain by You will collaborate with business stakeholders and determine analytical capabilities that will enable the creation of Insights-focused solutions that align to business needs and ensure that delivery of these solutions meet quality requirements. You will receive training to achieve this, and you’ll be amazed at the diversity of opportunities to develop your potential and grow professionally.

Business Needs Identification: Collaborate with the Product Manager and business user team to gather insights on business needs and translate these into clear, actionable product requirements and specifications. Assist in prioritizing features based on business impact and user feedback.

• User Journey Design: Analyze and map user journeys to enhance overall user experience, ensuring product features are intuitive and user-friendly. Develop detailed user stories and acceptance criteria to effectively guide the development team throughout the product lifecycle. 
• Problem Solving: Clearly articulate and refine ambiguous challenges encountered during product development into well-defined, structured research problems. Actively gather insights and inputs from the customer success teams across various regions to comprehend the complexity of these issues. Collaborate with the Standards team to formulate standardized and scalable solutions that effectively address the identified problems across different regions and therapeutic areas. 
• Cross-Functional Collaboration: Partner closely with UI/UX designers and engineers to ensure that product design and implementation align with user expectations while maintaining technical feasibility. 
• Continuous Enhancement: Proactively collect and analyze user feedback and requests to continuously refine product features, driving enhanced overall product performance and increasing user satisfaction. 
• Visual Communication: Develop engaging visual communications to effectively convey product strategies, updates, and progress to business teams and stakeholders. 

Primary job responsibilities/activities include:

• As a Business Analyst/Product Analyst (BA/PA), the candidate would be responsible for delivery of technical capabilities involving but not limited to Machine Learning, Natural Language Processor, Supply Chain Network Modeling, Agentic Solutions, Self-Heal etc. thus, enabling maturity in the Control Tower.
• The candidate would build strong domain expertise for Supply Chain products and help mature capabilities.  Serves as a technology and subject matter expert on End-To-End (e2e) supply chain process and related business processes like forecasting New Product Introduction, Sales and Operations planning, Supply Chain Network optimization, ,  production execution, life cycle management etc.
• The candidate will develop business cases to support feature/functionality concepts and obtain stakeholder support from internal audiences through effective oral and written presentations.
• Throughout the process from ideation through deployment, the candidate will collaborate with design, business and technical team leaders to identify interdependencies, define, and document requirements thus facilitating robust product delivery.
• As a member of the Enterprise Orchestration (EO) product line, the BA/PA establishes the technical capabilities working with various digital teams. Once the capability is established, it will help manage the backlog and guide the SteadyState team to deliver requirements thus enhancing the overall EO capabilities.
• Results-orientation with the proven ability and reputation for developing plans and implementing them successfully.
• Create documentation for the solutions you create, enhance and support in line with System Development Lifecycle company standards
• Test IT solutions functionalities and analytical capabilities with the business use cases, train the users and document the results
• Perform systems analysis and design on supply chain projects and programs
• Participate in evaluations and proof of concept activities.

Education Minimum Requirement:

Bachelor's degree in business, information systems or related discipline.

Required Experience and Skills**:

• At least 3 years’ experience working as an IT Business or Technical Analyst
• 3+ years delivery of information technology (IT) services and solutions, with an emphasis on innovation
• Experienced in using agile methods to bring new solutions though experimental/Proof Of Concept (POC) stages and subsequent Minimum Viable Product (MVP), scale up and industrialization.
• Demonstrated ability to collaborate, communicate, supervise and coach across cultures, organizational levels and disciplines.
• Demonstrated success in building strong relationships across siloes with client organizations and with technology centers
• Proven leadership and people management skills are preferred, along with excellent written and verbal communication and presentation skills.
• Demonstrated ability to solve problems with a sense of ownership, enthusiasm and innovation
• Ability to work in a global, multi-cultural, English-speaking environment
• Ability to work both independently and collaboratively with a globally dispersed team
• Self-starter requiring minimal supervision
• Demonstrated poise, confidence and professional maturity to interface with mid-level executives
• Familiarity with implementation of analytical systems supporting supply chain management is an advantage
• Ability to work with US and EU work hours with necessary overlap.

Preferred Experience and Skills:

• Knowledge of supply chain planning, distribution and logistics, commercial operations, order to-cash, finance, and production operations and the integrations points across these functions.
• Strong leadership skills, technical knowledge, and the ability to effectively articulate and communicate findings and recommendations with business partners & business technology clients.
• 5+ years of experience in Supply Chain Projects and/or Deployment experience
• Experience with ERP or supply chain planning systems

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Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Relocation:

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